About us

Hamburg Travel is a licensed Egyptian Destination Management Company (DMC) based in Cairo, specializing in tailor-made travel experiences across Egypt. We proudly serve both B2B travel partners and individual travelers, delivering seamless, high-quality travel solutions with professionalism, flexibility, and attention to every detail.

 

The experience of Hamburg Travel, established in 1983 under the Egyptian Ministry of Tourism License No. 448, Hamburg Travel combines decades of tourism expertise with a modern, customer-focused approach. This strong foundation enables us to provide reliable operations, trusted local partnerships, and exceptional service standards for travelers from around the world.

 

Our international clientele includes visitors from the United States, Brazil, Germany, and many other global markets. Whether working with overseas tour operators, travel agencies, corporate clients, or independent travelers, we create personalized journeys that reflect each client’s interests, expectations, and budget.

 

Our services cover every aspect of the travel experience, including:

 

* Tailor-made Egypt tours

* Hotel reservations and luxury accommodations

* Nile Cruises

* Domestic and international flight reservations

* Airport Meet & Assist services

* Private transportation

* Licensed multilingual tour guides

* Visa assistance

* Shore excursions

* MICE and corporate travel

* VIP travel services

* Customized FIT and Group packages

 

From the timeless wonders of Cairo, Luxor, and Aswan to the breathtaking beaches of Sharm El Sheikh and Hurghada, our experienced team ensures that every journey is carefully planned and flawlessly executed.

 

At Hamburg Travel, we believe that every trip should be more than just a vacation—it should be an unforgettable experience. Through personalized service, competitive pricing, and 24/7 operational support, we are committed to building long-term relationships with our partners and creating memorable journeys for every traveler we welcome to Egypt.


The company provides every effort to achieve the following:


 To provide distinctive services and products to suit all ages and needs in a pleasant touristic atmosphere
to meet the satisfaction of customers.
 Competitive prices and variety to suit all needs.
 Fast response and flexibility in dealing with customers requests and inquiries.
Compliance with all formal agreements between the customer and the customer service officer to implement them in
an optimal manner.

Our Mission:


Our company is to be the first and best choice for all those wishing to get travel services whether inside
or outside Egypt.

Our Goals:


 Provide all travel services to all customers of the company, whether (individuals, groups) to any destination
 or any nationality to fit all requirements and cultures.
 Client Satisfaction by various services so we can reach his family and friends.

Our Policy:


 Maintain a good and distinct relationship with all our guests.
 Contribute to the development of the tourism sector by fulfilling the needs of our customers.
 Commitment to the after-sales service and try to implement them optimally.

Core values of the company:


 commitment to provide distinctive services that meet the request of the customer with all   accuracy and professionalism.
 Provide feedback and advice to the customer taking his interest above all else.
 Commitment to customer service level and strong lasting relationships.
 Provide additional services and special attention to the permanent customers of the company.

Activities and Services:


 We are interested in meeting and implementing all types of travel services where we study customer requests to provide services that suit their needs and meet all their desires.


A quick overview of the company's services:


Hotel Reservations.


 Meet & Assist at the airport.

 Transport services and internal and external flights reservations
 Tours of all types.
 Honeymoon programs.
 Businessmen services and VIPs that we provide  after reformulation to become appropriate to the level of service requested by businessmen and VIPs in addition to many services and facilities for businessmen.

 

Previous Activities


We are honored to offer you the precedent our activities in providing various travel services, which include the following:


- Religious Tourism Services.
- Domestic tourism services.
- Reservations of flight tickets.
- Incoming & outgoing tourism services.
- Facilitating visa procedures.
-Tourist transport services and hotel reservations.